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Flu
Flu can make some people seriously ill. It's important to get the flu vaccine if advised to.
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Important -
We have started vaccinating our patients in accordance with government guidelines, a list of which can be seen by viewing this following poster: COVID-19 Vaccination - First p... Find out more
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The Maples Health Centre

Member of the Lea Valley Federation

NHS

The Maples Health Centre

Member of the Lea Valley Federation

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Tel
01992 450040

Vancouver Road,
Broxbourne,
Herts,
EN10 6FD

CQC Inspected and Rated
Good

We are currently CLOSED.

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Practice Information

Latest News

  • Very Important Information about your Covid-19 Vaccination
  • Covid Vaccination Update
  • Covid Vaccine Update
  • Flublok Quadrivalent (Influenza Vaccine) - Important Patient Information
  • Practice remains open during Coronavirus (Covid-19) Pandemic
  • Flu Vaccinations
  • Patient Update
  • Guidance on Shielding Patients
  • Face covering exemptions guidance
  • Important Update
  • Warning: Hand Sanitiser Causing Vehicle Fires
  • Accessing Dental Care in England from 8th June
  • Covid-19 Research
  • Changes to prescription process - EPS Phase 4
  • Advice for parents during Coronavirus/Covid-19 outbreak
  • Coping with Anxiety And COVID-19
  • Repeat Electronic Dispensing Prescriptions Service
  • Coronavirus: ‘Social distancing’ advice online
  • Routine appointments suspended
  • Merger between Warden Lodge Medical Practice and The Maples delayed
  • Online Appointment Booking Temporarily Suspended
  • Coronavirus and returning travellers
  • Lea Valley Coil and Implant Service
  • Stay well this Winter
  • Extended Access appointments
  • Changes to Organ Donation
  • The Maples Health Centre and Warden Lodge Merge
  • Patient Survey - Let Us know what You Think
  • Emerade Adrenaline Injector Information
  • MyCognition App programme launched
  • Changes to Prescribing Policy
  • Stay well this winter
  • Local NHS Organisations work together to improve services
  • EpiPen shortage ‘likely for rest of the year’
  • New NHS partnership to run Cheshunt minor injuries service
  • Shine Night Walk 2018
  • Cancer Screening Awareness
  • Improving Access to General Practice
  • Healthy Memory Cafe
  • Breathe Easy Week - Free Lung Function Tests
  • Many common illnesses are best treated at home
  • Hertfordshire Abdominal Aortic Aneurysm Screening
  • Your prescription: your choice
  • The Limes Surgery
  • National Diabetes Audit: Helping to improve diabetes care
  • Limited X-ray service at Cheshunt Community Hospital
  • New ‘My Care Record’ project set to improve patient care in Hertfordshire
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Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

  • Get answers to their questions
  • Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments Questions Prescriptions Test Results
Appointment requests Ask the doctor a question Repeat Prescription requests Request test results
Cancellation Ask the Practice a question Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma Diabetes Epilepsy Smoking
Mental health Alcohol Blood pressure Contraception blood pressure

Find the forms that you need:

New Patient Registration Change of details Sick Notes Register for online services

Give feedback to the Practice:

Feedback to the Practice Friends and Family Test (FFT)

Get advice on common conditions:

  • Find Information about the services offered by your GP Practice such a travel services.
  • Find information about health services and health support groups in your area.
  • Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

  • To make a request to your Practice select the service that you require.
  • You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
  • The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response.  This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

  • The pages you visit
  • How long you use the site
  • How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date.  The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

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The Maples Health Centre

National Diabetes Audit: Helping to improve diabetes care

This GP practice is taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA).

For more information please view the below leaflets:

  • National Diabetes Audit: helping to improve diabetes care
  • National Diabetes Audit: how your information is used to help improve diabetes care
NHS
Phone

Tel
01992 450040

Location

Vancouver Road, Broxbourne, Herts, EN10 6FD

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